Rm250 Privacy Policy — Your Data Protection
Your privacy is our priority. This policy clearly explains how rm250 collects, uses, stores and protects your personal information as a platform user in Malaysia.
Last Updated: January 2026
1. Information We Collect
Rm250 collects the information necessary to provide each user with a secure, fully functional and personalised experience. The types of information collected include:
Account Information
During registration, we collect your full name, phone number, email address and any identity verification details you provide. This information is used to create and verify your account on rm250.
Device & Browser Information
We automatically collect technical information including device type, operating system, browser version, IP address, language settings and screen resolution. This data helps us optimise the platform across a wide range of devices, including the Android and iOS smartphones used by the majority of our Malaysian users.
Payment Information
All transactions at rm250 are conducted in Malaysian Ringgit (RM / MYR). We record your deposit and withdrawal history, payment methods used (such as FPX or Touch 'n Go eWallet), and transaction amounts. Full bank account numbers are not stored directly in our systems — only the information necessary to process each transaction.
Usage Data
We record pages visited, games played, session duration, clicks, and navigation patterns. This data helps us understand how users interact with the platform and improve the overall user experience over time.
2. How We Use Your Information
Rm250 uses the information collected solely for legitimate purposes directly related to the provision of platform services. The primary purposes for which information is used are as follows:
- Identity verification and fraud prevention — ensuring every account belongs to a legitimate individual and preventing misuse of the platform;
- Transaction processing — securely and accurately managing deposits, bets, and withdrawals in MYR;
- Customer support — enabling our team to provide effective assistance whenever you contact us;
- Platform improvement — analysing usage data to enhance the functionality, performance and design of the rm250 platform;
- Important communications — sending account-related notifications, security updates and relevant service information;
- Legal compliance — fulfilling legal obligations and regulatory requirements applicable in Malaysia.
Rm250 does not sell, rent or use your personal information for third-party commercial advertising purposes without your consent.
3. Cookies & Tracking
The rm250 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.
Types of Cookies Used
- Session cookies — storing your login details for the duration of your active session, and automatically deleted once you close the browser;
- Preference cookies — storing your language settings, display preferences and other personal choices for your convenience;
- Analytics cookies — collecting anonymous usage data to help us understand how the platform is being used.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the rm250 platform.
4. Data Retention & Security
How We Protect Your Data
Rm250 maintains strict security standards to protect your personal and financial information. The protective measures we have in place include:
- SSL (Secure Socket Layer) encryption for all communications between your device and our servers;
- Encryption of sensitive data stored in our databases;
- Strict access controls — only authorised personnel may access users' personal information;
- Continuous system monitoring to detect and prevent unauthorised access.
Data Retention Period
Your account information is retained for as long as your account remains active at rm250. Upon account closure, your personal data will be kept for the period required under applicable legal obligations and fraud prevention requirements, after which it will be securely deleted or anonymised.
Third-Party Sharing
Rm250 does not share users' personal information with third parties for commercial purposes. However, in certain circumstances, information may be shared with: approved payment processors to facilitate financial transactions; technical service providers that support platform operations, subject to strict confidentiality agreements; and legal authorities where required under applicable Malaysian law.
5. Your Rights as a User
As an rm250 user, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
Right to Rectification
If any personal information rm250 holds about you is inaccurate or out of date, you have the right to request a correction. Log in to your account to update your profile details, or contact our customer support team for more complex changes.
Right to Deletion
You may request the deletion of your account and personal data by contacting the rm250 support team. Please note that certain data may need to be retained for a specified period to meet legal or fraud prevention requirements before it can be permanently deleted.
6. Policy Updates & How to Contact Us
Privacy Policy Updates
Rm250 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, technology or legal requirements. Users will be notified of any material changes via in-platform notifications or email. The date of the most recent update will always be displayed at the top of this page.
Continued use of the rm250 platform after any changes are published will be considered acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns or requests regarding your data privacy, please reach out to our team via:
- Email: [email protected]
- Page rm250 FAQ for general information and answers to common questions.
We are committed to responding to every privacy-related enquiry within a reasonable timeframe and providing clear, helpful explanations.
Rm250 adheres to recognised data protection principles — minimal collection, legitimate purpose, secure storage, and respect for user rights. Your trust underpins every decision we make regarding how data is handled.
Still Have Questions?
Visit our FAQ page for more information, or register an rm250 account to start using the platform with full confidence.